fl77 Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") form a legal agreement between the entity operating the fl77 platform ("Platform", "Site" or "Service") and its users. The following terms used in these Terms are defined below:

• "Platform" — The fl77 website, mobile version and all related services.
• "User" or "Member" — Any person who has registered on fl77 or is using the service.
• "Account" — A personal profile created for each user.
• "Bonus" — Promotional credits, cashback or any other benefit provided by fl77.
• "Transaction" — Any deposit, withdrawal or betting activity.
• "Restricted Region" — Geographic regions where online gaming is completely prohibited.

fl77 reserves the right to partially or fully amend these terms at any time. Accessing the platform after updated terms are published constitutes acceptance of the new terms.

2. Eligibility and Account Registration

2.1 Age and Eligibility Requirements

To open an account and use the services on fl77, a person must be at least 21 years of age. Registration by minors ("under 21") is strictly prohibited. fl77 may request identity documents for age verification at any time.

2.2 Registration Process

Users must provide accurate and complete information during account registration. The following details are required:

• Full name (as per national identity card)
• Date of birth (for age verification)
• Active email address
• Mobile number
• Preferred payment method details

Registering with false or incomplete information may result in the account being closed at any time and the balance being forfeited.

2.3 One Account Policy

Each user may open only one account. Creating multiple accounts from the same person, family, device or IP address is prohibited. Violating this rule will result in all related accounts being closed and any earned bonuses being cancelled.

3. Account Security and Responsibility

It is your responsibility to keep your account login details — username and password — completely confidential. Allowing any other person to use your account is prohibited.

• You are responsible for all activities carried out from your account.
• If you suspect your password has been stolen or your account has been accessed without authorisation, notify our support team immediately.
• fl77 will never ask for your password via email, SMS or live chat.
• Use a strong and unique password and change it regularly.

4. Deposit and Withdrawal Policy

4.1 Deposits

The following payment methods can be used to deposit funds into fl77: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳300. Deposited funds are generally credited to the account instantly.

Only deposit from a payment account registered in your own name. Using third-party payment methods is prohibited.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5 to 30 minutes after verification. Withdrawals will only be made to the same payment method used to deposit into the account.

• Withdrawals may be held until identity verification is complete.
• Withdrawals cannot be made until the wagering requirements on bonus funds have been met.
• fl77 may request additional information in the case of suspicious transactions.

4.3 KYC Verification

To ensure secure transactions, fl77 may request identity verification documents at any time, such as a copy of a national identity card, passport or driving licence. Failure to submit documents may delay the withdrawal process.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. A minimum deposit of ৳300 is required to receive this bonus.

5.2 Wagering Requirements

After receiving the welcome bonus, a 20x wagering requirement must be completed before it can be withdrawn. For example, if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before you can withdraw.

5.3 VIP Cashback

fl77's VIP program has four tiers — Bronze, Silver, Gold and Platinum. Weekly cashback is provided at each tier:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback

Advancement to a VIP tier depends on regular activity and transaction volume on the platform. fl77 reserves the right to change VIP terms at any time.

5.4 Bonus Abuse

Attempting to abuse the bonus system or exploit loopholes will result in all bonuses being cancelled and the account may be closed. Betting patterns that indicate bonus abuse, such as opposing bets or risk-free hedging, are prohibited.

6. Betting and Gaming Rules

fl77 offers cricket betting, slot games, live casino and various online games. Each game has its own rules which users must familiarise themselves with before playing.

• All bets cannot be cancelled once finalised, unless a technical error is proven.
• In the case of incomplete bets due to technical issues, fl77's decision is final.
• BPL, IPL, T20 World Cup and ICC event matches are available for cricket betting.
• If a match is abandoned or cancelled, a refund or review will be carried out in accordance with the rules.
• fl77 is the final authority in determining the outcome of any bet or game.

7. Prohibited Activities

The following activities are strictly prohibited on the fl77 platform:

• Money laundering or conducting transactions using illegal funds.
• Gaining unfair advantage through fraud, manipulation or hacking.
• Using bots, scripts or automated software.
• Creating multiple accounts to take advantage of bonuses.
• Stealing another user's information or attempting to hack their account.
• Rude, threatening or offensive behaviour towards fl77 staff.
• Using a VPN or proxy to access the service from a restricted region.

In the case of any of the above violations, fl77 may close the account and forfeit the balance without prior notice.

8. Account Suspension and Closure

8.1 fl77's Rights

fl77 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• In the case of a breach of terms and conditions.
• If fraudulent activity is suspected.
• If identity verification is not completed.
• On the instruction of law enforcement agencies.

8.2 Voluntary Account Closure

If you wish to close your account yourself, email [email protected]. All valid withdrawals will be processed before the account is closed. Requests for self-exclusion or temporary suspension as part of responsible gaming can also be made.

9. Intellectual Property

All content on the fl77 platform — logos, designs, software, text, graphics, images and other elements — is the intellectual property of fl77 and is protected under copyright law. This content may not be used, reproduced or distributed for any purpose without the written permission of fl77.

10. Limitation of Liability

fl77 bears no liability in the following cases:

• If a game session is interrupted due to loss of internet connection or a technical fault.
• If a transaction is delayed due to a third-party payment gateway or bank.
• If account information is compromised due to the user's own negligence.
• If the service is disrupted due to unforeseen circumstances (force majeure) such as natural disasters or government directives.

fl77's maximum liability in any circumstance will be limited to the amount deposited in the relevant user's account.

11. Privacy and Data Protection

Full details on the collection, use and protection of your personal data can be found in our Privacy Policy. fl77 does not sell user data to third parties. SSL encryption technology is used to protect data.

Logs of all gaming activity are retained to ensure secure transactions and fair play. Information may be provided to law enforcement agencies if required.

12. Responsible Gaming

fl77 places the highest priority on responsible gaming. We believe gaming should be a form of entertainment, not a source of addiction.

• Set betting limits and stick to them.
• Avoid placing large bets to chase losses.
• Do not play under the influence of drugs or alcohol.
• If you notice any signs of gaming addiction, seek help.

To learn more about responsible gaming, visit our Responsible Gaming page. For self-exclusion or setting limits, contact our 24/7 live chat support.

13. Amendment of Terms

fl77 reserves the right to amend, modify, or update these terms and conditions at any time. Changes will take effect as soon as they are published on this page. For significant changes, registered users may be notified by email or through a notification on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. Visit this page regularly to stay updated.

14. Contact & Support

If you have any questions or need clarification about these terms and conditions, please contact our support team:

• 24/7 Live Chat: via the chat button on the platform (support available in Bengali)
• Email: [email protected]

Our support team is available around the clock to help resolve any issues. For more information, visit our FAQ page.